Privacy Policy

Last updated: 27 July 2026

Rare Diamondss ("we", "us", "our") respects your privacy. This policy explains what information we collect when you interact with this website, our advertisements, and our team, and how we use and protect it.

Who we are

Rare Diamondss is a direct-to-consumer fine jewellery house based in Surat, India, serving clients worldwide. You can reach us on WhatsApp at +91 93557 99597 or by email at hello@rarediamondss.com.

Information we collect

• Contact & enquiry details you share with us — your name, phone number, email, country, and the details of the piece you are enquiring about — when you message us on WhatsApp or through our forms.
• Order & delivery details — shipping address, and the specifications of any custom commission — needed to fulfil your order.
• Payment details — payments are processed by our secure third-party checkout providers. We do not store your full card details on our servers.
• Usage & device data — through cookies and similar technologies, we and our advertising partners (such as Meta and Google) may collect anonymised information about how you use the site to measure and improve our advertising.

How we use your information

• To respond to your enquiries and prepare your personal quotation.
• To design, produce, certify, ship, and provide after-sales support for your order.
• To improve our website and to measure the performance of our advertising.
• To comply with our legal, tax, and customs obligations.

Sharing your information

We share information only with the partners needed to serve you — payment processors, shipping and insurance couriers (such as FedEx, DHL, or UPS), certification laboratories (IGI, GIA), and advertising and analytics providers. We never sell your personal information.

Cookies & advertising

We use cookies and pixels (including the Meta Pixel and Google tags) to understand how visitors reach us and to show relevant advertising. You can control cookies through your browser settings; disabling them will not affect your ability to contact us on WhatsApp.

Data retention

We keep your information only as long as needed to serve you and to meet our legal and accounting obligations, after which it is securely deleted.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us on WhatsApp or at hello@rarediamondss.com. Depending on your country, you may have additional rights under laws such as the GDPR or CCPA.

International transfers

As we craft in India and serve clients worldwide, your information may be processed in India and in the countries of our service partners. We take reasonable steps to protect it wherever it is handled.

Contact

Questions about this policy? Message us on WhatsApp at +91 93557 99597 or email hello@rarediamondss.com.